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Payment

Payment is via paypal only at present, although UK customers may email me for additional methods if this is not possible.

Dispatch

Dispatch will be by the one of the methods stated below and is charged at cost.  I now use Royal Mail SmartStamp which enables very rapid generation of postage labels. I endeavour to dispatch all orders within 24 hours of payment, although in the Spring this may not always be possible due to the high volume of orders.

The method of carriage is as shown below:

  1. For the United Kingdom this will be by Royal Mail 1st class post . Estimated time for this service is 1 -2 working days

  2. For international orders the delivery method will be Royal Mail Airmail.  The estimated times for this service are 3 to 5 working days for Europe and 5 to 7 working days for Rest of the World.

  3. Signed for services appropriate to destination may be selected at the check out - these are charged at cost.

Returns

All seeds are perishable and as such are excluded from any 'no fault' type of return

That said, returns for items that are not as described will be accepted.  

Successful seed growing is dependent upon many factors which are outside of our control.  For this reason, where an attempt to grow the seeds has been unsuccessful and can be clearly identified to a fault that can be attributed to Scampton Succulents, then a refund or replacement can be considered.

Privacy

Your privacy is our number one concern, your details will never be passed to any third party at any time.  By registering as a customer, we guarantee that we will not pass on any of the information you submit.

Payment via PayPal ensures that you financial details remain secure.

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